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Business Messenger

Personal meets profitable

Scale both faster growth and personal connection with the #1 Business Messenger.

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Customer messaging that fits your business

  • Automate work with chatbots

  • Do more with 100+ apps

  • Help customers self-serve

  • Target chat to specific segments

  • Personalize chat with emoji and GIFs

Make every customer connection count

What makes our Business Messenger different

Personalize every customer experience

Target messages in context and tailor your home screen for different audiences – like leads versus customers.

Free up your team’s time with chatbots

Increase leads, not work, with bots for sales, and automatically resolve questions with bots for support.

Drive action with integrated apps

Integrate with over 100+ apps, or build your own. You can use them in conversations or on your Messenger home screen.

Connected to all of Intercom

Designed to work seamlessly across each of our products so you can manage conversations at scale.

  • Mitch Skolnik
    Our welcome message prompts conversations we might not have had without the Messenger. Now, 30% of paid signups are attributed to Intercom!
    Mitch Skolnik
    Head of Operations, Elegant Themes
  • George Deglin
    Our CSAT scores improved by 5% and our inbound conversation volume decreased by 25% because customers can answer questions on their own.
    George Deglin
    CEO, OneSignal