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Intercom for SMB

Reach your next growth milestone faster

Intercom is your one tool to reach customers and prospects across the entire lifecycle.

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Reach your next growth milestone faster

  • 10x

    Redbooth saw a 10× increase in website engagement

  • 4.5x

    GetAccept increased its annual revenue by 4.5×

  • 20%

    Format improved its customer retention by 20%

Be everywhere your customers are

Optimized to work the way you do

  • Setup Image

    Set up in minutes. See results today.

    No lengthy setup or training required. Start connecting with customers from day one.
  • Customer Experience Image

    Deliver one consistent customer experience

    Make the most of every customer interaction, from first website visit through daily product use.
  • Favorite Tools Image

    Connect your 
favorite tools

    Tailor your team’s workflows to fit your business needs with our 100+ apps and integrations.

Say hello and capture interest

Custom Bots and visitor auto messages turn your website into your best conversion tool.

Communicate in context

Engage your customers at the right time with in-product messages and guided tours to drive activation and new feature adoption.

Be there in moments that matter

Provide quality support that scales with you through Resolution Bot and article suggestions.

We use Intercom across every part of our business. We’re a small team, but Intercom helps us grow our customer base while scaling our headcount thoughtfully.

Stephanie Bowker, Head of Marketing

Connect to 100+ toolsEasily sync data between Intercom and the rest of the tools in your tech stack.